Frequently Asked Questions

Got parking questions? Please contact jetSet at:
780 890 8625 or info@jetsetparking.com

jetSet is located just minutes away from the terminal building. Its current location is on Edmonton International Airport property, just east of the terminal building and south of the 7 Eleven. View our contact information for more details.

valetPark has been temporarily suspended to reduce person to person contact. We look forward to providing the service in the future, stay tuned for updates.

Bag drop service is not available at the moment. Please take your baggage with you on the shuttle and drop with the your airline representative in the terminal building. Please check back for more information or updates.

If your return flight is delayed, you will be charged for the additional time at the drive up rate. You will need to pay with a credit card at the gate or call 780-890-8625 for assistance.

selfPark (formerly youPark) is jetSet’s self-service option. Customers can pull in, park and then make their way to the heated shuttle stops closest to their parking stall. A shuttle will pick them up and transport them to the airport terminal. Upon return, the shuttles will pick up on the Arrivals curb by Door 9.

The jetSet facility and its shuttle bus service are open and available 24 hours a day, 365 days a year to serve our jetSetters. jetSet has staff on duty 24 hours a day with video surveillance cameras and a security gate around the entire perimeter.

jetSet’s shuttle buses run on rotation to the heated shuttle stops every 10-20 minutes (this can fluctuate based on weather and customer demand). Press the button in the shuttle stop to call a shuttle bus and let them know you are ready for pick up. The transfer time from the parking lot to the terminal is 3-7 minutes. When you arrive back from your trip, the jetSet shuttles will pick you up from Door 9 and drop you off at the shuttle stop closest to your parking stall. If you are located at a charter terminal and need to return to the parking lot, please call 780-890-8625 to request a pick up.

jetSet can provide you with a reminder slip upon request, ask your shuttle driver for a slip.

jetSet is the lot right next door to Edmonton International Airport which is only a 10 minute shuttle ride to the Airport. Our location is to the south of 7 Eleven. Most airlines suggest that you arrive at least 2 hours before your scheduled departure time for domestic flights and 3 hours before you schedule departure time for international flights.

jetSet runs a shuttle bus that has been specially adapted for wheelchair users. Call us at 780-890-8625 to let the staff know you require assistance.

The jetSet Pay stations are located inside the terminal on Arrivals and Departures levels of the terminal. You can also pay with a credit card at the exit gates. Make sure to keep your ticket with you and pay upon your return before getting to your car.

jetSet has partnered with EIA Park Assist to offer free boosting, tire inflation, snow removal, and car find services. Depending on the weather and demand on the service, there may be a wait time. Please call 780-890-8983 for assistance.

The most convenient way to pay for you parking is to book it online in advance. This way, you can enter and leave the jetSet parking facility without making any other payment. There is no need to take a ticket when you arrive at jetSet. Instead, simply place your credit card in the card reader and the machine will verify that you’ve already booked and paid for your parking (be sure to use the same credit card). There are other payment options that are available at jetSet including pay machines inside the terminal on the Arrivals and Departures level of the terminal. Or you can pay with your credit card at the exit gates.

There are 4 simple steps to a successful booking:

  1. Select your date and time
  2. Complete your passenger details
  3. Complete your payment details
  4. Retain the credit card that was used to book and insert it at the entrance of jetSet to confirm your booking. Note that all online bookings must be made at least 24 hours before your scheduled arrival time.

selfPark charges are calculated by the half hour, the day, and the week. When booking in advance online, promo codes can be used to secure a promotional rate. When you park for a week you receive your 6th and 7th days free. Promo codes cannot be applied to the drive-up rates.

You have 15 minutes to exit the jetSet parking facility.

You can cancel or change your booking up to 24 hours prior to your scheduled departure time. The simplest way to cancel or amend your booking is by clicking on “Manage my Booking” under the reservation menu.

Push the help button on the entry column as you enter and provide your credit card number or license plate so they can confirm your booking for you.

Extra days will be charged at the current "drive-up" rate at the time of exit.

Pre-paid credit cards and visa-debit cards are not valid for online bookings.

Yes, you can book long-term parking over at jetSet Parking. For stays shorter than 90 days, use the booking system on our website to book ahead and save money on your reservation. If your stay is longer than 90 days, please call the control room at 780-890-8625